Privacy Policy
Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Full name
- Contact number
- Email address
- Shipping and billing address
- Order details and purchase history
- Payment confirmation details (we do not store card or banking information)
How We Use Your Information
Your information is used strictly for business and service purposes, including:
- Order processing and delivery
- Order confirmation and customer support
- Communication regarding your purchase
- Improving our products, services, and website experience
- Internal record keeping
Payment Security
All payments are processed through secure third-party payment gateways. Eqraash does not have access to or store sensitive payment details such as debit or credit card numbers.
Data Protection & Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, loss, or disclosure. Access to customer data is limited to authorized personnel only.
Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand website traffic and customer preferences. You may disable cookies through your browser settings if you choose.
Third-Party Services
We may share limited information with trusted third-party service providers (such as courier companies) solely for order fulfillment and delivery purposes. These parties are obligated to keep your information confidential.
Marketing Communication
By placing an order or subscribing to our mailing list, you may receive updates about new arrivals, promotions, or offers. You can opt out of marketing communications at any time.
Your Consent
By using our website and placing an order, you consent to the collection and use of your information as outlined in this policy.
Policy Updates
Eqraash reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page and will take effect immediately.
Contact Information
If you have any questions or concerns regarding our Privacy Policy, you may contact us through our official communication channels.